Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? No problem, you can still share your ideas with us. You can also create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Add Chat pattern detection and filtering

Ability to detect and remove bad language, PII or other patterns entered in by the Client or the Chat agent.


Example: replace SSN with *redacted* and alert user not to provide PII. Replace foul language with ****.

  • Guest
  • Dec 5 2018
  • Future consideration
  • Attach files