Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? No problem, you can still share your ideas with us. You can also create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


6 VOTE

Removal of Bomgar address the bottom of Local Email

When one gets a session key and clicks the send local email, an email will populate with a canned response. With our users (mostly older folks) we have to remove the Hyperlinked portion at the bottom that says

 

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http://www.bomgar.com/

 

because when it says click the link below, about 30% of the time they will click on that link instead of the one pertaining to the session causing a world of confusion. We have been simply deleting the link before sending the email but it feels very inefficient to have to do that every time. I think people get the idea that it will be at Bomgar.com if it just said

 

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Powered by Bomgar

 

  • Guest
  • Nov 1 2018
  • Future consideration
Submitter Name Sam G.
Bomgar Version 18.2.3
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