Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? No problem, you can still share your ideas with us. You can also create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Integrate Skype for Business for voice

Lots of customers request VOIP capability and one customer specifically requests an ability for Bomgar RS to integrate with Skype for Business so the rep and customer can talk to each other using their customary tool for chatting.

  • Brian Page
  • Dec 21 2016
  • Future consideration
Submitter Name Brian Page
Bomgar Version 16.2.1
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  • Admin
    Donald Hasson commented
    February 04, 2017 02:16

    Great feedback Brian. There are a couple of others asking about Skype too. So I'll merge these ideas. Thanks for sending.

  • Christian Kaelin commented
    September 25, 2017 15:00

    We would really like to have this VOICE integration for the Skype 4 Business Client. Do  you have any plan when this feature is available.